Mobile issue...

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DeepSpacer
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Mobile issue...

#1

Post by DeepSpacer » Tue Dec 04, 2018 11:48 pm

Last two weeks, when surfing on the chrome browser on my android phone, it requires logging back in (seemingly) each time I change pages. Before, occasionally, it wouldn't. Only if I had cleared out excess files with a cleaner, or something.

Now, it says I exceeded login attempts, does not accept login/password, and brings up Captcha all the time. It won't even take the Captcha answers through the phone. I mean, I type it in and it refreshes, bringing up another one.

Site on Home browser works fine.

Any ideas?

Is the website identifying my phone IP as spam or something? Why won't it take my login? Why does it say I exceeded attempts when I only made ONE attempt (and entered the correct password)?

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swrider
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Re: Mobile issue...

#2

Post by swrider » Wed Dec 05, 2018 12:03 am

I'm not familiar worn any of these features. I would try clearing your cash and attempting to login again. Make sure to hit remember me. I am currently accessing with Chrome on mobile.

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ShadoWarrior
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Re: Mobile issue...

#3

Post by ShadoWarrior » Wed Dec 05, 2018 12:13 am

Sorry, I can't help. I never use Chrome. I have Firefox installed on my phone and I don't even use that. I don't surf on my phone, except for an emergency need to ask Google for something.

I have seen problems with Captchas when using VPNs (on my desktop and laptop) sometimes. Captchas tend to cause grief with security certificates.

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DeepSpacer
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Re: Mobile issue...

#4

Post by DeepSpacer » Wed Dec 05, 2018 12:57 am

swrider wrote:
Wed Dec 05, 2018 12:03 am
I'm not familiar worn any of these features. I would try clearing your cash and attempting to login again. Make sure to hit remember me. I am currently accessing with Chrome on mobile.
I emptied cookies, passwords, and such on the browser. Logged in from scratch (no auto-fill). same deal. Tried virus scan, just to be sure. Nothing came up.

Maybe just DL a different browser...

Feeling ill today. Maybe try other ideas later when I have more brainpower.

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swrider
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Re: Mobile issue...

#5

Post by swrider » Wed Dec 05, 2018 4:37 am


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DeepSpacer
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Re: Mobile issue...

#6

Post by DeepSpacer » Thu Dec 06, 2018 12:41 am

Hmmm.... I had high hopes about Data Saver being the issue, but no dice. I hadn't changed anything. Even clearing everything out, it always asks for Login and Captcha and does not accept what I type in.

Downloaded new Browser, same issue....
:( :( :(

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swrider
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Re: Mobile issue...

#7

Post by swrider » Thu Dec 06, 2018 1:58 am

OK where is it Happening? At work at home. Are you using mobile data or wifi?

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swrider
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Re: Mobile issue...

#8

Post by swrider » Thu Dec 06, 2018 2:21 am

I've been looking into this. The number of agents logins is not suited in cookies but linked to the user name. Once you trigger it the capucha will keep v soaring until you enter it correctly. I too had trouble getting past it.

My recommendation is to try changing your password and logging in with the new credentials. Once you login successfully once from your phone it should stop demanding the capucha each time.

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DeepSpacer
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Re: Mobile issue...

#9

Post by DeepSpacer » Thu Dec 06, 2018 12:49 pm

Thanks. Will try later tonight. Happened everywhere, Wifi, or not, home or away. I did over ten Captchas. Will try changing password tonight. Thanks!

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swrider
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Re: Mobile issue...

#10

Post by swrider » Thu Dec 06, 2018 2:37 pm

Tick I had to do a bunch before I fondly got one "right"

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DeepSpacer
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Re: Mobile issue...

#11

Post by DeepSpacer » Fri Dec 07, 2018 1:29 am

AH!! It took after changing the password and the 2nd Captcha worked. (for now...) Now I can check during the workday.

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swrider
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Re: Mobile issue...

#12

Post by swrider » Fri Dec 07, 2018 1:32 am

Glad to hear it. Hopefully it works out.

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ShadoWarrior
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Re: Mobile issue...

#13

Post by ShadoWarrior » Fri Dec 07, 2018 5:19 am

Congrats!

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